Refund Policy

Last Updated: February 6, 2026

Overview

Novalevel provides information and reviews about mobile games, including Good Pizza, Great Pizza. We do not process payments or handle transactions directly. All purchases and transactions related to the games we review are handled by third-party platforms such as Google Play Store.

Third-Party Purchases

If you make a purchase through Google Play Store or any other platform, refund requests must be directed to that platform's support team. Each platform has its own refund policy and procedures.

Google Play Store Refunds

For purchases made through Google Play Store, please contact Google Play support directly. Google Play has specific refund policies that vary by region and purchase type. Generally, refunds may be available within a certain time period after purchase.

In-App Purchases

Refunds for in-app purchases are typically handled by the platform where the purchase was made. Please refer to the platform's refund policy and contact their support team for assistance.

Contact Information

If you have questions about our refund policy or need assistance, please contact us through our support page. For refund requests related to game purchases, please contact the platform where you made the purchase.